{"id":11762,"date":"2025-08-19T09:34:57","date_gmt":"2025-08-19T01:34:57","guid":{"rendered":"https:\/\/dailycomzone.com\/?p=11762"},"modified":"2025-08-19T09:34:57","modified_gmt":"2025-08-19T01:34:57","slug":"faq","status":"publish","type":"post","link":"https:\/\/dailycomzone.com\/?p=11762","title":{"rendered":"FAQ"},"content":{"rendered":"\n<h5 class=\"wp-block-heading\"><strong>Q. How long does an order take to dispatch?<\/strong><strong><\/strong><\/h5>\n\n\n\n<p>We quote 15-20 working days for an order to be dispatch. If you provide an e-mail address, we will let you know when the order is dispatched and if your order is dispatched with a courier, you will receive an email from the courier too!<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>&nbsp;<\/strong><\/h5>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Q. What should I do if I would like to return an item for a refund?<\/strong><strong><\/strong><\/h5>\n\n\n\n<p>If you are not completely satisfied with your purchase, you can initiate a return within 10 days after receiving the goods, provided that the goods are not damaged&nbsp;and we will refund the product price. This refund will not include what you paid to return them to us. Unfortunately we do not refund return postage.<\/p>\n\n\n\n<p>Once we have received your return it can take up to 72 hours before we process your requested refund or exchange. Please allow this time before contacting us about a return. We will send you an email to confirm once your return has been processed.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>&nbsp;<\/strong><\/h5>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Q. What if I would like an exchange instead of a refund?<\/strong><strong><\/strong><\/h5>\n\n\n\n<p>If you require an exchange please give us full details of your requirements. This can be a different size of the same product, or a different product altogether. Our returns team will do our best to find what you want, but if they are unavailable we will refund you and let you know.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>&nbsp;<\/strong><\/h5>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Q. What should I do if I encounter a fault with my purchase?<\/strong><strong><\/strong><\/h5>\n\n\n\n<p>If you do have a problem with an item you have purchased, you can return them to us via the procedure detailed above.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>&nbsp;<\/strong><\/h5>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Q. The same product is available at different prices on the website. What does this mean?<\/strong><strong><\/strong><\/h5>\n\n\n\n<p>For certain products, pricing for different colors may vary. Once you select the color and size of interest, it will display the price of any specific product.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Q. How long does an order take to dispatch? We quote 15 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[1],"tags":[],"class_list":["post-11762","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/dailycomzone.com\/index.php?rest_route=\/wp\/v2\/posts\/11762","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dailycomzone.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dailycomzone.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dailycomzone.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dailycomzone.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=11762"}],"version-history":[{"count":1,"href":"https:\/\/dailycomzone.com\/index.php?rest_route=\/wp\/v2\/posts\/11762\/revisions"}],"predecessor-version":[{"id":11763,"href":"https:\/\/dailycomzone.com\/index.php?rest_route=\/wp\/v2\/posts\/11762\/revisions\/11763"}],"wp:attachment":[{"href":"https:\/\/dailycomzone.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=11762"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dailycomzone.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=11762"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dailycomzone.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=11762"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}